Data We Hold and Why We Hold It
We collect the information you give us at registration — name, contact details, and the account identifiers tied to your chosen payment method. When you deposit or withdraw via JazzCash, Easypaisa, or Raast, the transaction reference is logged against your account to confirm clearing and handle
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any dispute. We also collect device and session data automatically: your IP address, the browser or app version you used, and which pages loaded. This helps us detect unusual login attempts and keep your wallet secure. We do not store your full JazzCash or Easypaisa PIN
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— only the masked account number needed to match a transaction. Cookies track session state so you stay logged in across pages; you can clear them from your browser settings at any time. Data is retained for as long as your account is active and for
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a further period required by the applicable financial-record rules in your region. If you close your account, we remove personally identifiable fields and retain only the anonymised transaction logs required by those rules. Availability of this service depends on local law and is limited to eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.